The second YouMo test centre brings YouMo to the Taunus region with an e-bike rental service
The e-bike rental company Pedelity is based in Schwalbach im Taunus and is the largest provider for e-bike rental in this region. At around nine rental stations, including in Frankfurt am Main, Oberursel and Eschborn, interested parties can rent, buy and have e-bikes serviced or repaired for a wide variety of occasions and purposes. Whether guided tours, extraordinary business events, family outings or long-term rentals as daily means of transport – here everyone gets concentrated know-how from many years in the bicycle business and an all-round service to feel good. Of course, our eCruisers should not be missing!
More service: guaranteed mobility and a free pick-up and delivery service
Stefan Trauth of Pedelity has understood what customers want: “We started as a mobile bicycle shop. This was then extended by a collection and delivery service. Since many of our customers depend on their bikes every day, we offer our customers a mobility guarantee. In practice, it looks like we will provide the customer with a spare bike free of charge if the repair takes longer. From the provision of these spare bikes, our rental business developed step by step. Today we see ourselves as a modern, customer-oriented service company specialising in the repair and maintenance of bicycles”. It’s obvious that Pedelity is all about the customer. A free hotline completes this picture.
The perfect e-bike for every customer
Since 2011 the team of Pedelity sells and rents out e-bikes. In addition to private individuals, customers also include numerous business customers who sometimes rent up to 60 e-bikes for their business events. For a long time, the spectacularly restored and converted bus was used as a mobile bike shop Biketempel. Meanwhile the Biketempel in Frankfurt has settled down again. “It is particularly important to us that the customer receives the right bike for him individually,” Stefan continues. “To ensure this, the customer is the first to be laser-assisted measured by us. We then use the measurement data, the application described and the customer’s budget to find the right bike for him. When selecting a bike, we can tailor the configuration to the customer’s needs.” Pedelity’s customer-oriented concept goes even further:”The customer has the choice whether to come to us or to the customer. He also has the possibility to use our free pick-up and delivery service at any time. In the area of bicycle rental, the customer also has the choice. He can go to one of the many rental stations in the region and rent a bike there. Alternatively, they have the option of having one or more rental bikes delivered to them. We offer the customer different types of rental bikes. In addition to classic depth climbers and mountain bikes, this also includes lifestyle and load bikes. Since 2014, however, we have only offered our customers e-bikes for rent.”
YouMo as lifestyle bike and fun guarantor in the assortment
Our eCruisers have enriched the Pedelity fleet since 2017. According to Stefan, various aspects were decisive for this decision: The stylish design, the compatibility with different body sizes, the comfortable sitting position and of course the exorbitant driving pleasure. “I first became aware of YouMo at a bicycle fair in Frankfurt. There, the appearance combined with the function and the very relaxed sitting position simply convinced me. And what we really enjoy is the fact that everyone who has driven a lap on a YouMo feels comfortable and has enjoyed the tour to the fullest”.
E-bike rental Pedelity continues to grow
From April Pedelity cooperates with Taunus Touristik Service and thus extends its radius even further. Also the interest of the local media is aroused – so the Usinger Anzeiger and the Kreisblatt report about the partnership.
We thank Stefan for this short exchange and look forward to a long and successful partnership! If you are thinking about renting an e-bike in the Taunus, you should definitely look around at Pedelity!
Owner: Stefan Trauth
Address: Schlesienstr. 46, 65824 Schwalbach am Taunus
YouMo-Testcenter since: 2017