{"id":14310,"date":"2024-07-18T15:59:11","date_gmt":"2024-07-18T13:59:11","guid":{"rendered":"https:\/\/www.youmo.ch\/terms-and-conditions\/"},"modified":"2025-01-24T09:15:47","modified_gmt":"2025-01-24T08:15:47","slug":"terms-and-conditions","status":"publish","type":"page","link":"https:\/\/www.youmo.ch\/en\/terms-and-conditions\/","title":{"rendered":"Terms and Conditions"},"content":{"rendered":"\t\t
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Terms and Conditions<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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YouMo AG<\/strong><\/p>

Stampfstrasse 74
CH-8645 Rapperswil-Jona SG<\/p>

+41 55 552 05 11
sales@youmo.ch<\/p>

Customer information General Terms and Conditions (Vers. DE\/10\/03\/2020) Scope of application<\/h3>

These General Terms and Conditions (hereinafter referred to as “GTC”) of YouMo AG, Stampfstrasse 74, 8645 Rapperswil-Jona SG, Switzerland (hereinafter referred to as “Seller”) contain the exclusive terms and conditions applicable between a consumer or an entrepreneur (hereinafter referred to as “Customer”) and the Seller for the conclusion of contracts regarding the goods and\/or services presented by the Seller in its online store. The inclusion of the customer’s own terms and conditions is hereby expressly rejected. The seller is entitled to supplement or amend these terms and conditions at any time. The legally binding version of the GTC that is posted at the time of the order is the one that cannot be changed unilaterally for an order placed under these GTC. A consumer within the meaning of these GTC is any natural person who concludes a legal transaction for a purpose that cannot be attributed primarily to their commercial or independent professional activity. An entrepreneur within the meaning of these GTC is any natural or legal person or a partnership with legal capacity who, when concluding a legal transaction, is acting in the exercise of his independent professional or commercial activity.<\/p>

Agreement conclusion<\/h3>

The presentation of goods and services in the seller’s online store does not constitute a binding offer on the part of the seller, but is a non-binding invitation to order goods in the online store. The products and services offered in the seller’s online store under these GTC are aimed exclusively at customers with a place of residence or business in Germany and Austria. Shipping or delivery will only be made to addresses in this area. All images of products in the online store, in advertising, brochures, etc. are for illustrative purposes only and are non-binding. Unless otherwise stated in the seller’s non-binding offer, the prices quoted are final prices in EURO and include statutory VAT. Any additional delivery and shipping costs will be indicated separately in the electronic ordering process. The seller is entitled to change prices at any time. The customer can submit his offer in the seller’s online store. By clicking on the “Terms and Conditions” checkbox, the customer declares his or her agreement with the GTC that are displayed at that time and thus apply, and after placing the selected goods and\/or services in the virtual shopping cart and going through the electronic ordering process, he or she submits a legally binding, no longer modifiable contractual offer with regard to the goods and\/or services contained in the shopping cart by clicking on the button that concludes the ordering process. The contractual relationship is concluded by the electronic acceptance (order confirmation) by the seller of the order placed in the online store. If the seller does not confirm the order within five days of the order being sent, e.g. because the product ordered is permanently unavailable, this shall be deemed a rejection of the offer with the consequence that the customer is no longer bound by his declaration of intent. The contract language is exclusively German.<\/p>

Payment \/ Payment methods<\/h3>

You can choose to pay by credit card, Sofort or SEPA. Payments can only be made in EURO. In any case, delivery will only be made after receipt of payment. If you are in arrears with a payment, the customer is obliged to pay the statutory default interest of 5 percentage points above the base interest rate. A reminder fee of at least EUR 5 shall be charged for each reminder sent after the default has occurred, unless the customer can prove that the damage was lower. The advance invoice can be assigned to a company commissioned with the collection. The company commissioned with the collection can assert and collect the outstanding amounts in its own name and for its own account.<\/p><\/div><\/div><\/div><\/div>

Delivery time \/ Delivery \/ Obligation to inspect the delivery<\/h3>

The information on availability and\/or delivery times in the seller’s online store is updated to the best of our knowledge, but is subject to change without notice. The delivery method (post, collection, delivery, delivery with instruction), the expected delivery time and any additional services will be agreed by e-mail or telephone after the order has been confirmed. The Seller shall be released from its obligation to deliver without further notice, in particular without notification, if the Customer’s advance payment has not been credited to the Seller’s bank account at least 3 working days before the agreed delivery date. The transportation risk lies with the seller. In the case of legal entities, the transportation risk lies solely with the customer. He is obliged to check the delivered or collected products immediately upon receipt for correctness, completeness and delivery damage. Any defects (incorrect delivery, incomplete delivery, delivery damage, etc.) must be reported to the seller immediately and further action must be agreed with the seller. In the event of a delay in delivery (non-compliance with the agreed delivery date) on the part of the seller of more than 30 days, the customer has the right to withdraw from the contract (except in the case of special orders, such as custom-made products, special colors, etc.). In this case, the seller shall refund the advance payment(s) made by the customer. Any further claims against the seller are expressly excluded. If the customer is in default of acceptance (delivery is not accepted, collection is not made, etc.), the seller has the right to withdraw from the contract (contract termination). In diesem Fall steht dem Verk\u00e4ufer ohne weiteres eine Umtriebsentsch\u00e4digung von EUR 100.00 zuz\u00fcglich 20% des Bestellwertes zu. The seller is expressly entitled to deduct such compensation from the repayment of the advance payment.[\/vc_column_text]<\/p>

Right of withdrawal<\/h3>

You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken possession of the last goods. To exercise the right to cancel, you must inform us (YouMo AG, Stampfstrasse 74, 8645 Rapperswil-Jona SG, Switzerland, info@youmo.ch, Phone: +41 55 552 05 11) of your decision to cancel this contract by a clear statement (e.g. a letter sent by post, fax or e-mail). You can use the attached sample withdrawal form, but this is not mandatory.<\/p>

To meet the withdrawal deadline, it is sufficient for you to send your notification of exercising your right of withdrawal before the withdrawal period has expired.<\/p>

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Consequences of revocation <\/strong><\/h3>

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; under no circumstances will you be charged any fees for this repayment. We may refuse to refund you until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earliest. You must return or hand over the goods to us immediately and in any case within fourteen days at the latest from the day on which you inform us of the revocation of this contract. The deadline is met if you send the goods before the period of fourteen days has expired. You bear the direct costs of returning the goods. For goods that cannot be returned normally by post due to their nature, this amounts to EUR 54. You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking their condition, properties and functionality.<\/p>

If you have requested that the services should commence during the withdrawal period, you shall pay us a reasonable amount corresponding to the proportion of the services already provided up to the time at which you inform us of the exercise of the right of withdrawal with regard to this contract compared to the total scope of the services provided for in the contract.<\/p>

The right of withdrawal does not apply to the following contracts:<\/strong><\/p>

* Contracts for the provision of services in the areas of accommodation to<\/p>

purposes other than residential purposes, transportation of goods,<\/p>

vehicle rental, delivery of food and beverages and for the<\/p>

Provision of other services in connection with<\/p>

recreational activities if the contract for the provision of such services includes a specific<\/p>

date or period.<\/p>

The right of withdrawal expires prematurely if we have provided the service in full.<\/p>

and have only just begun to perform the service,<\/p>

after you have given your express consent and at the same time<\/p>

have confirmed your knowledge that you have exercised your right of withdrawal at<\/p>

the complete fulfillment of the contract by us.<\/p><\/div><\/div>

Sample withdrawal form<\/strong><\/p>

(If you wish to cancel the contract, please fill out this form and send it back to us).<\/p>

– To YouMo AG, Stampfstrasse 74, 8645 Rapperswil-Jona SG, Switzerland, info@youmo.ch<\/p>

– I\/we (*) hereby revoke the contract concluded by me\/us (*) for the purchase of the following goods (*)\/the provision of the following service (*)<\/p>

– Ordered on (*)\/received on (*)<\/p>

– Name of the consumer(s)<\/p>

– Address of the consumer(s)<\/p>

– Signature of the consumer(s) (only for notification on paper)<\/p>

– Date<\/p>

(*) Delete as appropriate.<\/p>

Cancellation policy [https:\/\/shop .trustedshops.com\/de\/rechtstexte \/] created with the Trusted Shops [https:\/\/shop .trustedshops.com\/de \/] Rechtstexter in cooperation with F\u00d6HLISCH Rechtsanw\u00e4lte [https:\/\/foehlisch .com].<\/p><\/div><\/div>

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Retention of title<\/h3>

If the seller makes advance payment, he shall retain title to the delivered goods until the purchase price owed has been paid in full.<\/p>

Warranty rights<\/h3>

The statutory warranty rights apply to the goods ordered in the online store, unless otherwise stipulated below. The warranty covers the guarantee of freedom from defects and functionality and can be provided by YouMo at its discretion as follows:<\/p>